App store reviews in 2026: what they change (and how to use them) (summary)

A summary of AppTweak’s guide to app reviews: why they impact conversion, how iOS vs Google Play differ, and what teams can do safely.


Original article (source): AppTweak — “The ultimate 2026 guide to app store reviews”

This post is a summary with attribution + a backlink.


Why reviews still matter

Reviews and ratings influence:

  • store conversion
  • trust & perceived quality
  • what users say they want (which can inform positioning)

Practical takeaways

  • Use prompts carefully (timing matters more than frequency).
  • Reply to reviews to reduce churn signals and surface support.
  • Mine reviews for:
    • feature demand
    • conversion objections
    • messaging language users actually use

Read the original: https://www.apptweak.com/en/aso-blog/app-store-reviews

Editor: App Store Marketing Editorial Team

Insights informed by practitioner experience and data from ConsultMyApp and APPlyzer.

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